AI applications are becoming increasingly capable of interacting with external tools, APIs and business systems. The challenge is creating reliable ways for AI agents to access these systems without building a completely different integration for every application.

Model Context Protocol (MCP) is emerging as an important approach for connecting AI applications with external tools and data. Instead of treating AI as an isolated chatbot, developers can build systems where AI can interact with services and perform useful actions.

For businesses, this opens possibilities ranging from AI-powered customer support and internal tools to automated workflows and intelligent business applications.